WARM EVERY SLEEP, CHERISH EVERY DREAM - CUDBABY STORE

Return & Refund

At Cudbaby, we're devoted to offering the fine purchasing revel in for our customers. If you aren't glad with the product you've obtained, we're inclined to guide you with a go-back or refund beneath the subsequent conditions.

1. Return & Refund Conditions

We receive returns or refunds in the following cases:

  • Defective or broken products: The items obtained have production defects, are torn, frayed, or broken at some stage in delivery.

  • Wrong product delivery: Received the incorrect color, length, or version as compared to the order placed.

  • Undelivered order: If the order is misplaced or now no longer obtained within 30 days from the delivery date.

  • Order cancellation: Cancellation is best prevalent earlier than the order is processed and shipped. If the order has been shipped, the purchaser desires to undergo the go-back system in place of canceling the order.

2. Return & Refund Request Process

If you want to go back or get a refund, please observe those steps:

  • Contact Cudbaby through e-mail at support@cudbaby.store within 7 days of receiving the item.

  • Provide the order number, product image (if defective, broken, or wrongly brought), and an outline of the problem.

  • Our group will verify the request and guide you on a way to return the item (if necessary).

  • After receiving and examining the item again, we can systemize the refund or ship a replacement.

3. Processing Time Frame

  • Defective, broken, or wrongly brought item: Customers want to publish a request inside 7 days of receiving the item.

  • Order now, no longer arrived: Contact us if the order has now no longer been brought after 30 days.

  • Order cancellation: only prevalent if the order has now no longer been processed and dispatched.

4. Refund Time

  • After confirming a legitimate request, we can systemize the refund within 5-7 enterprise days.

  • The refund quantity may be transferred to your authentic charge method.

  • The time it takes for the cash to reach your account may also range from 3 to 10 days depending on the financial institution or charge provider.

5. Refund Acceptance Period

  • We should receive refunds or alternate requests within 30 days from the date of receipt of the items.

  • After this period, we cannot guide returns or refunds.

If you've got any questions on the refund or alternate policy, please touch us at support@cudbaby.store for the quickest guide. Cudbaby is continually prepared to serve you!