WARM EVERY SLEEP, CHERISH EVERY DREAM - CUDBABY STORE
Return & Refund
At Cudbaby, we're devoted to offering the fine purchasing revel in for our customers. If you aren't glad with the product you've obtained, we're inclined to guide you with a go-back or refund beneath the subsequent conditions.
1. Return & Refund Conditions
We receive returns or refunds in the following cases:
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Defective or broken products: The items obtained have production defects, are torn, frayed, or broken at some stage in delivery.
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Wrong product delivery: Received the incorrect color, length, or version as compared to the order placed.
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Undelivered order: If the order is misplaced or now no longer obtained within 30 days from the delivery date.
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Order cancellation: Cancellation is best prevalent earlier than the order is processed and shipped. If the order has been shipped, the purchaser desires to undergo the go-back system in place of canceling the order.
2. Return & Refund Request Process
If you want to go back or get a refund, please observe those steps:
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Contact Cudbaby through e-mail at support@cudbaby.store within 7 days of receiving the item.
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Provide the order number, product image (if defective, broken, or wrongly brought), and an outline of the problem.
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Our group will verify the request and guide you on a way to return the item (if necessary).
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After receiving and examining the item again, we can systemize the refund or ship a replacement.
3. Processing Time Frame
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Defective, broken, or wrongly brought item: Customers want to publish a request inside 7 days of receiving the item.
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Order now, no longer arrived: Contact us if the order has now no longer been brought after 30 days.
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Order cancellation: only prevalent if the order has now no longer been processed and dispatched.
4. Refund Time
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After confirming a legitimate request, we can systemize the refund within 5-7 enterprise days.
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The refund quantity may be transferred to your authentic charge method.
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The time it takes for the cash to reach your account may also range from 3 to 10 days depending on the financial institution or charge provider.
5. Refund Acceptance Period
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We should receive refunds or alternate requests within 30 days from the date of receipt of the items.
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After this period, we cannot guide returns or refunds.
If you've got any questions on the refund or alternate policy, please touch us at support@cudbaby.store for the quickest guide. Cudbaby is continually prepared to serve you!
Contacting Hours:
Mon-Sat: 8:00 am - 5:00 pm (EST)
Address: 79 Hillside Rd, Cranston, RI 02920, United States
Email: support@cudbaby.store